Troubleshooting laptops

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Please find below a list of links and downloads designed to help you out of a tricky spot.

PC Notebook Troubleshooter

I have a PC laptop I’ve hired and am receiving one of the below messages on boot up. What do I do?

Solution: Connect the laptop to the internet and let it download the latest updates and license information.

I am having a problem attaching a laptop I’ve hired to my work/corporate network
Corporate networks have a wide number of ways they can be set up for that specific company. Because of this most times you will not be able to simple just plug in a new laptop and have it work straight away. Ask a supervisor or manager who manages your computers and have that person or company configure your hired laptop to run at your workplace.

I’ve hired a laptop which has wireless in it but I can’t seem to get on to the internet. What’s wrong?
Wireless networks are simular to corporate networks in that they have to be configured by the person that managers the computers where you are trying to connect to.

Alternatively, what you may be looking for is a Wireless Internet service which runs via the 3G mobile phone network. This has to be sourced by you through a 3rd party that provides this service.

I’ve hired a laptop and after a while of using it on batteries it won’t turn on anymore. What’s wrong?
Typically this is caused by the battery on the laptop being fully discharged. Please plug it into the AC Adapter (supplied by Abacus Rent IT) and allow the battery to charge.

* 20% guarantee subject to availability on comparable product. Offer does not extend to Rent to Keep plans. Competitors quote must be in writing.

Laptop Troubleshooting Videos

Please find below a list of videos categorised by brand designed to help you out of a tricky spot.