Troubleshooting PRinters

Sydney - Melbourne - Perth - Brisbane - Adelaide

Please find below a list of links and downloads designed to help you out of a tricky spot.

Printer / Multi-Function Troubleshooter

I’ve hired a network printer but when I connect it to my workplace network I can’t print. What’s wrong?
When any device (including a printer) is connected to a network for the first time it has to be given information by the person/company managing your computers to enable it to communicate on your network and be able to speak to the computers you need it to print from. Your network administrator will be able to set this up, alternatively Abacus Rent IT can install a printer on your network (extra charges will apply).

The printer which has been working has now started printing out blank sheets of paper or the information on the page is very faint and hard to read. What should I do?
Check the screen on the printer to make sure a message saying ‘Toner Low’ or ‘Maintenance required’. If either of these messages (or similar) are displayed please call us on 1300 55 24 24.

* 20% guarantee subject to availability on comparable product. Offer does not extend to Rent to Keep plans. Competitors quote must be in writing.

Printer Troubleshooting Videos

Please find below a list of videos categorised by brand designed to help you out of a tricky spot.